Covid19 (Coronavirus) Updates

COVID 19 news and updates

At Lowell CHC, we are committed to keeping our patients up to date on the latest news related to COVID-19 (Coronavirus). We will continue to update this page as new information becomes available. For the latest recommendations on what you can do to protect your health and the health of our community, plus information and guidelines, visit the Centers for Disease Control and Prevention (CDC) website. For information about Massachusetts’ response, visit the state’s COVID-19 page.

VACCINE UPDATE: At this time, we have a very limited number of COVID vaccine appointments available for eligible Lowell CHC patients only. That includes all of those eligible in Phase I, and those in Phase II age 65 or older or age 18 and older with two accepted medical conditions. Beginning March 11, educators (K-12 employees, early childcare, and school staff) will be eligible for the vaccine. We are not vaccinating companions. Please call 978.937.9700 to schedule an appointment. As a reminder, vaccine supply is very limited and vaccines are for Lowell CHC patients only. For non-patients seeking a COVID-19 vaccine, Lowell General Hospital has added more vaccine appointments for those who meet state eligibility requirements. Visit to schedule an appointment. These slots are predicted to fill up quickly, due to demand.  

NOTE: On February 28, the CDC authorized the single-dose Johnson & Johnson Covid-19 vaccine for emergency use the US. We will provide updated information as the vaccine becomes available in our area.

Here are general eligibilitiy criteria: If you are in one of these groups, you are now eligible to get a free COVID-19 vaccine when they are available. 

  1. Age 65 and over
  2. Any age (16 and up) with 2 or more specific medical conditions (We offer the Moderna vaccine, for ages 18 and older. Lowell General Hospital offers the Pfizer vaccine, for ages 16 and older.)
  3. Anyone included in Phase I

To Book a Vaccine Appointment

When vaccine in available, in addition to calling the number above, you can also submit an appointment request through our online contact form (select “Request a COVID-19 Vaccine Appointment” in the top drop-down). We cannot accept walk-ins, and are unable to provide vaccines to companions who accompany you to your appointment.


Q. Is the COVID-19 vaccine available to patients?

A. Yes, please see above about how to schedule your vaccine appointment if you qualify. 

Q. Where can I get tested for COVID-19?

A. For Lowell CHC patients — If you have symptoms or who have been exposed to someone with COVID-19, please call 978.937.9700 to arrange for a test, either at the health center or at Lowell General Hospital. If you are not a Lowell CHC patient, please do not call the health center about testing. For more information, please visit the state’s website for free testing locations: You must preregister, and you do not need to have symptoms to be tested.

Q. Where can I get more information about COVID-19?

A. For Lowell CHC information, please continue to check this page. For state-wide information, visit the Massachusetts Department of Public Health at

Lobby Redesign for COVID-19 Vaccinations

Our Brand & Creative Design Manager, Sochenda Uch, performed a little magic in creating this wonderfully safe and inviting space in our lobby at 161 Jackson Street. Patients arriving for COVID-19 vaccinations are greeted with messages in multiple languages on what to expect during their visit and how to stay safe after receiving their vaccinations. Thank you, Sochenda, for keeping our patients safe and making their visit and day a bit brighter!


English | Español | ខ្មែរ | Português | Lao

Caring for Lowell. Keeping you Safe. Keeping you Healthy.

  • Don’t let fear of COVID-19 prevent you from getting your routine health care. We are here for you 24 hours a day, 7 days a week by calling 978.937.9700.
  • We are not accepting walk-in appointments right now. Be sure to CALL before you visit the Health Center.
  • Some appointments will be scheduled via telephone. Others will be at the Health Center. We will discuss this with you when you make your appointment.
  • Lowell Community Health Center is safe. We are disenfecting frequently throughout the day and overnight, and practicing social distancing. 
  • Your HEALTH and SAFETY are our top concerns.
  • View our Phase I Attestation or our Phase II Attestation. For more information, visit the Commonwealth’s Reopening Website.

Appointments at the Health Center

To help minimize the spread of infection, please note the following when visiting the Health Center.

  • Please wear a face mask. If you do not have one, it will be provided.
  • When you enter the building, a Lowell CHC Greeter will welcome you, assess your health, and take your temperature. You will be asked to use hand sanitizer, which we will provide.
  • You will then take the elevator to your department and go directly to the exam room to be seen by your provider and receive follow-up information.


This helpful COVID-19 vaccine resource page is provided by the Greater Lowell Health Alliance, in partnership with the Lowell Community Health Center. This program provides our community with important information on the vaccine, including vaccine safety and where and when the vaccine will be available. The program is supported by a grant from the Greater Lowell Community Foundation COVID-19 Emergency Response Fund.

Helpful Vaccine Materials

Vaccine Fact Sheet




Vaccine Frequently Asked Questions (FAQs)





Know What’s True and False About Vaccines







COVID testing outside at the Health Center (161 Jackson Street) continues 1-2 days per week and is by appointment only and after a phone visit with a provider. Call us at (978) 937-9700 for information or to schedule your test.

Note: Our main line (978-937-9700) is experiencing significantly higher than usual call volume and longer wait times due to the COVID pandemic/testing and telehealth services. You might experience difficulties reaching the health center by phone. If you can, please try calling back after 5 p.m. or on weekends. We are actively working to resolve this issue and apologize for the inconvenience. Thank you for your patience.

How do I Self-Quarantine if my COVID-19 test came back positive? Read this document for important instructions.

What do you do if you are sick? If you are sick with COVID-19, or suspected of being infected with it, follow the steps in this fact sheet to help prevent spreading it to people in your home and community.

For additional fact sheets from the CDC in multiple languages (including what you need to know, and how to stop the spread of germs), click here.



We have compiled a list of community resources to help you and your family navigate various challenges associated with COVID-19 (updated: 3.24.20). We will update this regularly as new information becomes available.

Health Insurance Information

Did you know that you can apply for health insurance through the MA Health Connector? To apply for MassHealth or a financial assistance program, you may do so at any time during the year. If you currently enrolled in a health connector plan, please take advantage of the enrollment period, running through May 23rd for Massachusetts residents. Learn more.



Mercy Anampiu, Director of Community Health Programs, and Beth Hale, Chief of Clinical Services, talk about COVID-19 on “African Diaspora Connects.” Host Kibathi Gaturu reminds us all that “COVID is real.” And he should know, as he recently recovered after contracting COVID and believes he contracted it during a night out with friends. Watch this informative video.


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Note: This site uses Google Translate. As with any automatic translation, some of the words may not match the original meaning. If any information seems confusing or incorrect, please contact the Health Center at 978-937-9700 to speak to one of our staff.

Learn more about language access.