Covid19 (Coronavirus) Updates

COVID 19 news and updates

At Lowell CHC, we are committed to keeping our patients up to date on the latest news related to COVID-19 (Coronavirus). We will continue to update this page as new information becomes available. For the latest recommendations on what you can do to protect your health and the health of our community, plus information and guidelines, visit the Centers for Disease Control and Prevention (CDC) website. For information about Massachusetts’ response, visit the state’s COVID-19 page

QUESTIONS & ANSWERS

English | Español | ខ្មែរ

Q. Where can I get tested for COVID-19?

A. For Lowell CHC patients — If you have symptoms or who have been exposed to someone with COVID-19, please call 978.937.9700 to arrange for a test, either at the health center or at Lowell General Hospital. If you are not a Lowell CHC patient, please do not call the health center about testing. For more information, please visit the state’s website for free testing locations: https://www.mass.gov/info-details/stop-the-spread. Lowell-specific free testing locations: www.cataldoambulance.com/covid-testing. You must preregister, and you do not need to have symptoms to be tested.

Q. Is the COVID-19 vaccine available to patients?

A.  Not at this time. We will let patients know when and how to get the vaccine when it does become available at Lowell CHC. Please do not call the health center with questions about the vaccine.

Q. Where can I get more information about COVID-19?

A. For Lowell CHC information, please continue to check this page. For state-wide information, visit the Massachusetts Department of Public Health at https://www.mass.gov/info-details/frequently-asked-questions-about-covid-19.

 

LATEST PATIENT INFORMATION

English | Español | ខ្មែរ | Português | Lao

Caring for Lowell. Keeping you Safe. Keeping you Healthy.

  • Don’t let fear of COVID-19 prevent you from getting your routine health care. We are here for you 24 hours a day, 7 days a week by calling 978.937.9700.
  • We are not accepting walk-in appointments right now. Be sure to CALL before you visit the Health Center.
  • Some appointments will be scheduled via telephone. Others will be at the Health Center. We will discuss this with you when you make your appointment.
  • Lowell Community Health Center is safe. We are disenfecting frequently throughout the day and overnight, and practicing social distancing. 
  • Your HEALTH and SAFETY are our top concerns.
  • View our Phase I Attestation or our Phase II Attestation. For more information, visit the Commonwealth’s Reopening Website.

Appointments at the Health Center

To help minimize the spread of infection, please note the following when visiting the Health Center.

  • Please wear a face mask. If you do not have one, it will be provided.
  • When you enter the building, a Lowell CHC Greeter will welcome you, assess your health, and take your temperature. You will be asked to use hand sanitizer, which we will provide.
  • You will then take the elevator to your department and go directly to the exam room to be seen by your provider and receive follow-up information.

COVID-19 TESTING

COVID testing outside at the Health Center (161 Jackson Street) continues 1-2 days per week and is by appointment only and after a phone visit with a provider. Call us at (978) 937-9700 for information or to schedule your test.

Note: Our main line (978-937-9700) is experiencing significantly higher than usual call volume and longer wait times due to the COVID pandemic/testing and telehealth services. You might experience difficulties reaching the health center by phone. If you can, please try calling back after 5 p.m. or on weekends. We are actively working to resolve this issue and apologize for the inconvenience. Thank you for your patience.

How do I Self-Quarantine if my COVID-19 test came back positive? Read this document for important instructions.

What do you do if you are sick? If you are sick with COVID-19, or suspected of being infected with it, follow the steps in this fact sheet to help prevent spreading it to people in your home and community.

For additional fact sheets from the CDC in multiple languages (including what you need to know, and how to stop the spread of germs), click here.

COMMUNITY RESOURCES

We have compiled a list of community resources to help you and your family navigate various challenges associated with COVID-19 (updated: 3.24.20). We will update this regularly as new information becomes available.

Health Insurance Information

Did you know that you can apply for health insurance through the MA Health Connector? To apply for MassHealth or a financial assistance program, you may do so at any time during the year.  If you currently enrolled in a health connector plan, please take advantage of the enrollment period, running through March 23rd for Massachusetts residents. Learn more.

LOWELL CHC in the Community

Mercy Anampiu, Director of Community Health Programs, and Beth Hale, Chief of Clinical Services, talk about COVID-19 on “African Diaspora Connects.” Host Kibathi Gaturu reminds us all that “COVID is real.” And he should know, as he recently recovered after contracting COVID and believes he contracted it during a night out with friends. Watch this informative video.