Patient Resources & Education

At Lowell Community Health Center, patients are our top priority. We work hard to provide exceptional care that is accessible, inclusive, and culturally responsive.

Please explore the content below to access important information and resources to help you connect with our care teams. We hope you will check this page regularly for news and other updates related to our services and communication tools. Thank you for being part of the Lowell CHC family!

Connect with Us

COVID-19 News & Information

We are here for you, 7 days a week. Please don’t let fear of COVID-19 prevent you from getting your routine health care. Read more about COVID-19 protocols and other updates related to the pandemic.

Plan for your visit

Telehealth Visits

Preparing for an upcoming telehealth visit? Here’s everything you need to know to be ready to connect with your provider.

Plan for My Visit

Patient Forms

Here are many of the forms you might need to manage your care, including medical records request, health care proxy, and more. You can download and fill them out at home when it’s convenient for you, then return to the Health Center via mail or fax.

Download Forms

Plan Your Care

Looking for more information on a medical condition? Need to find the right doctors, programs, and services for you? Let us help you plan your care!

Plan Your Care

We Speak Your Language

Quality health care begins with the patient-provider relationship. The backbone of that is communication. Across all of our service areas we provide highly trained medical interpreters, live or via telephone, in any language our patients speak.

Learn More

Patient News

  • September 14, 2021

    Announcement: Changes for Out-of-State Virtual Care Appointments

    Virtual Care Appointments became a strong way to connect patients of Lowell Community Health Center with providers during the Covid-19 pandemic. For a time, some state and federal agencies waived requirements for virtual care appointments across state lines.

    However, due to changes in those previously waived requirements — effective immediately Lowell Community Health Center will no longer be able to schedule Virtual Care appointments (video or phone) for patients located outside of Massachusetts.

  • August 23, 2021

    FDA grants full approval to Pfizer/BioNTech Covid-19 vaccine

    “The US Food and Drug Administration on Monday granted full approval to the Pfizer/BioNTech Covid-19 vaccine for people age 16 and older. This is the first coronavirus vaccine approved by the FDA, and is expected to open the door to more vaccine mandates.”

  • May 26, 2021

    Patients: Share Your Feedback

    We are expanding our patient experience surveys. Your feedback matters! If you have a telehealth appointment, you will receive a link to the new and improved survey by text after your appointment. Starting June 1, we will be launching a survey for in-person visits as well. Please share your thoughts so we can continue to improve your care. 

Hours & Directions

Main Site

  • Monday – Thursday
    7:30am – 8:00pm
  • Friday
    7:30am – 6:00pm
  • Saturday
    9:00am – 1:00pm
  • Patients must have an appointment.
    Call 978.937.9700 to schedule.
  • Additional evening/weekend hours for telehealth appointments.
    Please ask when scheduling.

Pharmacy

  • Saturday
    9:00am – 1:00pm
  • Monday – Thursday
    8:00am – 8:00pm
  • Friday
    8:00am – 6:00pm

Patient Walk-In Center

  • Monday - Friday
    8:00am – 1:20pm
  • COVID-19 Vaccine Clinic
    Open for patients Wed. 9am-1pm. Appts encouraged, 978.937.9700.
  • Saturday
    Closed
  • Sunday
    Closed

Lowell General Lab

  • Monday – Friday
    7:30am – 5:00pm
  • Radiology
    Call Ahead For Hours
  • Ultrasound
    8:30am – 5:00pm
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Note: This site uses Google Translate. As with any automatic translation, some of the words may not match the original meaning. If any information seems confusing or incorrect, please contact the Health Center at 978-937-9700 to speak to one of our staff.

Learn more about language access.