Contact Us

During the COVID crisis we are following recommended guidelines for onsite visits. For your convenience, virtual care appointments are also available.

You can call our Patient Access Center (Call Center) Monday–Friday 7:30 am–8 pm and Saturday 8 am–4:30 pm.

To Call Us (During the COVID crisis we are experiencing high call volume)

Main Number: 978.937.9700

TTY: 978.221.6700 (text telephone for the deaf and hearing impaired)

Calls made after hours will be directed to our answering service.

Note: Our main line (978-937-9700) is experiencing significantly higher than usual call volume and longer wait times due to the COVID pandemic and virtual care services. You might experience difficulties reaching the health center by phone. If you can, please try calling back after 5 p.m. or on weekends. We are actively working to resolve this issue and apologize for the inconvenience. Thank you for your patience.

To Download Patient Forms

Download and complete some of our most common patient forms.

To Write Us

(Please include the department name you wish to contact)

Lowell Community Health Center
161 Jackson Street
Lowell, MA 01852

To Contact Health Information

If you are submitting a medical form or records, please email Health Information directly. For all other inquiries, please submit your question or request via our online contact form and a Health Information specialist will get back to you as soon as possible.

To Contact Human Resources

Please email HR with all employment and internship inquiries.

To Contact Communications

For media or speaking engagement inquiries, please call 978.746.7891 or email It is important that you provide your deadline or the date, time, and location of the event.


Community Health Education Center: 978.452.0003

Metta Health Center: 978.441.1700

Referrals: 978.322.8745 (8am – 4:30pm)

Pharmacy: 978.805.1004 (Lowell CHC-CVS Pharmacy)

School Based Health Centers

Lowell High School: 978.458.6642 (we will call you back for a telephone appointment during school hours)

Stoklosa Middle School: 978.970.3346 (we will call you back for a telephone appointment during school hours)

Teen BLOCK Youth Programs: email Teen BLOCK


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Note: This site uses Google Translate. As with any automatic translation, some of the words may not match the original meaning. If any information seems confusing or incorrect, please contact the Health Center at 978-937-9700 to speak to one of our staff.

Learn more about language access.