Your story helps us help you better

At Lowell Community Health Center, we care about you. To help you the best we can, we want to learn more about you.

Why We Ask:

We might ask you questions about your background, like your race, language, or how you identify yourself. We know these questions are personal. We ask because we want to give you the best care.

Why We Ask About Income:

We might ask you about your income level. This helps us understand if there are any financial barriers that make it hard for you to get the care you need. By knowing this, we can find ways to help you and others in our community.

Our Promise to You:

  • Personal Care and Better Support: Knowing more about you helps us give you care that fits your needs. Understanding your situation means we can support you better.
  • Fairness and Helping Hand: We want everyone to get good care, no matter their situation. Your answers help us find ways to assist you and others in our community.
  • Privacy and Confidentiality: Your information is private and secure. We keep your details safe and only use them to help you.

Your Voice Matters:

You don’t have to answer if you don’t want to. But your answers help us help you and others better.

Frequently Asked Questions (FAQs)

We use it to improve our services and make sure everyone gets good care.

Yes, we keep your information private and secure.

No, it's your choice. But your answers help us a lot.

Only the people who help with your care will see it.

We ask to see if there are any financial challenges that might keep you from getting care. This helps us find ways to support you better.

Yes, we keep all your personal information, including income, safe and confidential.

It's your choice to share. But your answers can help us offer you more support if needed.